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Policies and Shipping
We ship UPS Ground or US Postal Service. Purchased items ship within 24-48 hrs excluding Sunday and Holidays for in stock products. Out of stock and custom orders please allow specified time. Every effort is made to fill your order as soon as possible. You may check the status at anytime in Order Tracking under the Information section.Larger heavier items will ship by the most cost efficient, delivery as possible. In the case of Drop Shipping we coordinate with the manufacturer to ensure delivery to you.
SHIPPING FEES - are calculated by weight with a 6.95 minimum shipping charge. Insurance is available in addition to shipping fees for damage or theft beyond our control.
NOTE: Some items may be eligible for special shipping fees and will be noted. Never do we charge a handling fee.
RETURN POLICY
Customer satisfaction is of utmost importance to us so if for some reason you are not satisfied with your merchandise we will accept returns within 10 days from delivery excluding
custom orders. Misrepresented returns will not be eligible for
credit. Return items that become lost or damaged during shipping and have not been insured void all refund and credit.
for a Return Authorization Number (RAN) All returns must have a RAN
DAMAGE
We take great care in packing your items to insure that they arrive without damage however sometimes this occurs. If there is any damage to your merchandise please save all packaging materials and contact us immediately so we may assist you in a damage claim for insured items.
PLEASE NOTE : Included in every order are instructions for returning your merchandise should it not be acceptable or delivered damaged. Shipping fees are NOT refundable.
CONTACT
If at any time you have questions regarding charges or
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